Privacy Policy
Last updated: October 2026
INEA Global Holdings LLC ("Dekked", "we", "us", or "our") operates the dekked.app website and service. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
Account Information: When you create an account, we collect your email address, name, and authentication data through our secure authentication provider.
Usage Data: We track presentation generation count, feature usage, and general service interaction (such as the pages you open and the buttons you press) for analytics and usage limits. Each of these records also notes your browser and device type, and the address of the page that sent you to us without its query. For the first page of each visit we also note the campaign tags in its address (for example utm_source) and whether it carried an ad click ID, but never the ID itself. For coarse geographic analytics we derive an approximate country from your IP address at the time of a request; we do not store your IP address. Usage analytics are retained for up to 90 days.
Campaign Attribution: If you arrive through a link that carries campaign tags (for example utm_source or utm_campaign, or the click ID Meta adds to ad links), we remember those tags, the website that sent you (its name only), the page you first landed on and when, in a first-party cookie for up to 90 days. We do not set this cookie for visitors in the United Kingdom, the European Economic Area or Switzerland, or when we cannot tell where you are. When you are signed in, we save that record to your account once (the first one we see), so we can tell which campaigns bring us customers, and then delete the cookie. This saved record is not sent to Meta or anyone else, and it never includes your IP address. Where the Meta Pixel runs, Meta does see the address of the page you landed on, including these tags (see section 4).
Uploaded Content: Documents and templates you upload are processed for presentation generation and then automatically deleted — typically within 30 minutes of processing. In some cases a copy may be retained for a short period to help us diagnose or resolve technical or quality issues, after which it is automatically deleted. Uploaded content is never used to train AI models.
Payment Information: Payment processing is handled entirely by our third-party payment processor. We never store credit card numbers or banking details on our servers.
2. How We Use Your Information
We use collected information to provide and improve our service, process payments, enforce usage limits, send service-related communications, measure how well our advertising works, and comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We share data only with the providers that help us run Dekked: our authentication provider (Clerk), our payment processor (Stripe), our AI processing providers, our email provider (Resend), which delivers account and deck-ready emails, and our hosting and storage providers. Uploaded content is sent to AI providers for processing only and is not stored by them beyond the processing session.
Where the Meta Pixel runs (see section 4), Meta receives the page-visit, sign-up and purchase information described there, for measuring our ads.
4. Cookies and the Meta Pixel
Some cookies are essential: our authentication provider uses them to keep you signed in, and your browser remembers your light or dark theme. We also use two cookies of our own for advertising measurement: one remembers the campaign tags you first arrived with (see section 1; not set in the UK, the EEA or Switzerland), and one stores only a yes or no — never your location — telling the page whether the Meta Pixel may load where you are (about one day).
Your draft while you sign up: If you start a deck before you have an account, your browser keeps your description and any file you attached on your own device while you sign in, so they are still there when you come back. They are deleted from your device once they are restored, or after about 30 minutes.
The Meta Pixel: On dekked.app we use the Meta Pixel, code provided by Meta Platforms, Inc., to measure our Facebook and Instagram ads — for example, how many people who clicked an ad went on to create an account or buy. When it runs, Meta receives the addresses of the pages you visit on dekked.app (including any campaign tags in them) and two kinds of events: creating an account, and a purchase (with its amount and currency). Each sign-up and purchase event carries a reference ID (derived from your account or checkout) so the same event is never counted twice. Like any request to Meta, these also carry technical data such as your IP address and browser and device details, and Meta sets its own cookies. We do not send Meta your name, email address or phone number, and never the content of your documents or decks. Meta handles this information under its own Privacy Policy and may use it to measure, target and deliver ads.
Where it does not run: The Meta Pixel is not loaded for visitors in the United Kingdom, the European Economic Area (the EU, Iceland, Liechtenstein and Norway) or Switzerland. We go by the approximate location of your connection, and if we cannot tell where you are, it is not loaded.
Your choices: You can delete or block cookies in your browser settings, and a content or tracker blocker that blocks connect.facebook.net stops the pixel from loading. You can also control how Meta uses information from other websites to show you ads in Meta's ad preferences, and opt out of interest-based ads from participating companies on the Digital Advertising Alliance opt-out page. Dekked works the same either way.
5. Data Retention
Account data is retained while your account is active. Generated presentations are stored in our cloud storage and available for download based on your plan: Standard subscribers have a 24-hour download window, Premium subscribers have a 30-day download window, and one-time purchase users receive a single download. Files may be permanently deleted after the download window expires. Uploaded reference files are automatically deleted shortly after processing — typically within 30 minutes; in limited cases a copy may be kept briefly to resolve technical or quality issues before being deleted. Campaign attribution saved to your account is kept while your account is active.
6. Your Rights
You may request access to, correction of, or deletion of your personal data — including full deletion of your account — by contacting us at support@dekked.app, and we will action your request promptly. You may cancel your subscription at any time from your dashboard.
7. Security
We implement industry-standard security measures including HTTPS encryption, rate limiting, input sanitization, and secure authentication. However, no system is 100% secure.
8. Contact
For privacy inquiries: support@dekked.app